Critical Conversations: Reflections and Recommendations with Andy Bhanot

Author: DSullimada

Published by: Social Norms Learning Collaborative, South Asia Learning Collaborative

The South Asia Social Norms Learning Collaborative's Critical Conversations are a series of short curated video bytes from social norms researchers and practitioners that aim to provide accessible and insightful information to those in this field

In this clip, Andy Bhanot, Director and Social and Behavioural Change Communications Expert at PCI India, shares three key recommendations by to those working in the field of social norms:

Realistically assess what is feasible to change with defined resources
Improve service/product delivery design
Create nudges for target segments to adopt behaviours.