Critical Conversations: Reflections and Recommendations with Andy Bhanot

Author: DSullimada

Published by: Social Norms Learning Collaborative, South Asia Learning Collaborative

The South Asia Social Norms Learning Collaborative's Critical Conversations are a series of short curated video bytes from social norms researchers and practitioners that aim to provide accessible and insightful information to those in this field

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In this clip, Andy Bhanot, Director and Social and Behavioural Change Communications Expert at PCI India, shares three key recommendations by to those working in the field of social norms:

Realistically assess what is feasible to change with defined resources
Improve service/product delivery design
Create nudges for target segments to adopt behaviours.